Shipping policy

At Shoppy Buy, we work to process and deliver your orders as quickly and safely as possible.

1. Order Processing

  • Orders are processed after successful payment confirmation.

  • Orders are generally processed within 1–2 business days.

  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Delivery Time

Estimated delivery timelines may vary depending on your location:

  • Metro Cities: 2–5 business days

  • Other Locations: 3–7 business days

  • Remote Locations: 5–10 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your order.

4. Order Tracking

Once your order has been shipped, tracking details may be provided to help you monitor your delivery.

5. Delivery Delays

While we work with delivery partners to ensure timely delivery, Shoppy Buy cannot guarantee delivery on a specific date. Delays caused by courier services, weather, holidays, incorrect addresses, or other unforeseen circumstances may occur.

6. Incorrect Address

Please ensure that your shipping address and contact details are accurate when placing your order. Shoppy Buy may not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

7. Damaged Deliveries

If your package or product appears damaged upon delivery, please contact us as soon as possible. For damaged-product claims, an unboxing video may be required for verification.

For more information about damaged or incorrect products, please refer to our Return & Refund Policy.